When shipping a hard drive you should remember 3 things:

• Use a box! A box  is very important and will prevent further damage to your hard drive if there is any physical damage and even damage when there was none to begin with. Don’t use a padded envelope and please don’t just wrap it in brown paper and put stamps on it (even though we had a succesful recovery on that one -whew!).

• Use an air carrier like UPS or Fedex with a tracking number and insurance. We do not recommend the United StatesPostal Service (Post Office).

• Antistatic! The hard drive should be either placed in an antistatic bag or simply wrapped in paper. If you can find antistatic foam peanuts those are best but if you wrap the drive well bubble wrap will do. Don’t use regular foam peanuts – you’ve probably had them stick to your pants or dress before. Static = Bad!

If you follow these simple recommendations you will ensure  that your hard drive will arrive to us safe and secure!

Uncategorized Hard Drives, shipping

Not neccesarily. If your disk is clicking that generally indicates that you have a problem with the read/write heads attempting to scan the surface of the platter. If you hear a clicking, grinding or other odd noice from your disk we suggest you shut it down immediately and send it in. If it is in fact a head crash, you may need advanced recovery.

It could also just be a problem with the electronics, motor, actuator arm or any number of problems. You best bet is to pack it carefully and send to us so we can give you the best chance of recovery. Don’t give up hope – if we recover your data you pay a $199 flat fee!

Uncategorized advanced recovery, clicking, head crash

It is hard for people to accept, but we want to help people. We see no future in keeping secrets. Some people may take the tips we have here and move forward with their own recovery. Maybe they will be successful! Others will think twice about endangering the integrity of their data and send it to DriveFish to be safe. One thing is for sure, regardless of whether you are paying us a fee, we are always happy to offer advice and consultation about your data recovery issues. If you aren’t sure what to do next please call us! One of our friendly engineers will be happy to help you understand any questions that you may have. We know it is strange but please accept it! We want to help you get your data back!

To the recovery firms that have sent emails, made phone calls and made threats regarding this blog:

We appreciate your position. You have made a lot of money for a long time by overcharging and price gouging and deception. You would like to keep making that money by doing things like outsourcing and double-charging. While we can’t blame you, we can inform people of your deceptive tactics. Remember before you waste any more paper, telecommunication resources or network traffic sending us threats: The absolute defense against libel is the truth!

Uncategorized consultation, deception, defense

Welcome to the DriveFish Blog! Here you can find information about different recovery tactics, software, hardware, hard drives and more! Keep reading maybe you’ll learn something!

Uncategorized Data Recovery, drivefish, Hard Drives